Note Care of interpreters. Obviously, as a health professional your first commitment is to your patient. However, good practice would suggest that any interpreter working with a traumatised or mental health client should be offered a 5-10 minutes briefing before hand and de-briefing afterwards.

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DOH guidelines.

SSI inspection of compulsory mental health admissions (2001)

The DOH recommends the need for professional translation services for non- English speaking clients who are detained under the 1983 mental health act.

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Medical Foundation:

Guide to Health Workers Providing Care for Asylum Seekers and Refugees

Angela Burnett, 2002

PDF. This briefing for the Medical Foundation includes guidelines on how to use interpreters in a healthcare context with refugees.

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NHS/DoH:

Meeting the Health Needs of Refugees and Asylum Seekers in the UK

Angela Burnett and Yohannes Fassil, 2002

PDF. This comprehensive resource pack for health care workers includes a section on culture, language and communication. This includes factors to be considered when working with interpreters and the availability of material in translation.

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RCN:

Investment in Interpreting Services

Statement on importance of communication between health care workers and clients; highlights the need for best possible are being offered for all ethnic groups.

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Royal College of Paediatrics and Child Health:

The Health of Refugee Children, 1999

PDF. This guide for paediatricians includes a section on language, outlining the importance of accessing interpreting services when dealing with non-English speaking refugee children.

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Communicating Effectively with Refugee Clients

Guidelines produced in New Zealand. Includes guidelines on how to talk through an interpreter and enhancing communication and rapport plus minimising the risk of miscommunication.

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Diversity RX:

Overview of models and strategies for overcoming linguistic and cultural barriers to health care.

This is an American site and offers some valuable models.

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Mind:

Mental Health Literature in Translation

Mind have compiled a resource list of mental health information available in a variety of languages other than English, offering details of materials on offer as well as how and where to get hold of them.

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Non-English Languages

The NHS in Hertfordshire provides links to organisations producing material in languages other than English. This includes sections on mental health and on refugees and asylum seekers.

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Translated Mental Health Brochures

A variety of brochures translated into community languages are available from the Multi-Cultural Mental Health Association in Australia. While some of these are country specific, many relating to illnesses and treatments can be used in Britain.

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